Help Center

How may we help you?

About Layered with Lace

What is Layered with Lace?

How do I create a subscription?

What will be in my order?

How much is shipping?

When will my first order ship?

Why didn't I get the bralette in the picture on the site?

Can I request a style?

When will my first order arrive?

Do your orders require a signature to be delivered?

How do you measure the bralettes for the size chart?

Updating + Editing Your Subscriptions

How do I create an account?

Why can't I log into my account?

How can I change my subscription preferences?

How can I skip a month/ cancel my subscription?

How do I change my subscription size?

How do I update my shipping address?

How do I update my billing information?

Billing Information

How much is the monthly payment?

When will I be billed?

Why was I charged again for $18?

Can I skip a month?

Is there a cancellation policy?

How do I update my billing information?

Reward Program

Will I get rewards for my purchases?

How much are the points worth?

How do I make a rewards account?

How can I earn more points?

How do I cash in my points as a voucher?

Returns

What is the return/ exchange policy?

What if I got the wrong order?

What if my bralette doesn't fit?

What address can I make exchanges to?

Influencer Program

How do I sign up?

Additional Questions

How can I get in contact with Layered with Lace directly?